Privacy policy

This Privacy Policy explains how Sheikh Al Khalid (SAK) (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”), a fragrance store operating in Pakistan.

1. Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products you view and your interactions on the Site

  • Referring websites or sources

This is referred to as Device Information and is collected via cookies, log files, web beacons, tags, and pixels.

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Phone number and email address

  • Payment details (processed securely via authorized third-party providers such as JazzCash, EasyPaisa, or credit/debit card gateways)

This is referred to as Order Information.
Together, Device Information and Order Information are referred to as Personal Information.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including payment and delivery

  • Communicate with you regarding orders, inquiries, or support

  • Detect and prevent fraud or security risks

  • Improve website performance, user experience, and marketing strategies

  • Provide relevant product recommendations and promotional content (with your consent)

3. Sharing Your Personal Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties, including:

  • Service providers such as Shopify for store operations

  • Payment gateways for secure transaction processing

  • Delivery partners such as TCS and Leopards for order fulfillment

  • Analytics providers such as Google Analytics

We may also disclose your information if required by law or to protect our legal rights.

4. Behavioral Advertising

We may use your information to deliver relevant advertisements based on your browsing behavior and interests.

You can opt out of targeted advertising through your browser settings or third-party tools such as Google Ads settings.

5. Cookies and Tracking Technologies

Cookies improve your browsing experience by:

  • Remembering your preferences

  • Analyzing website traffic

  • Enhancing website functionality

You can disable cookies in your browser, but some Site features may not function properly.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data

To exercise these rights, contact us via email or WhatsApp.

7. Data Retention

We retain your Order Information for our records unless you request deletion, subject to legal and operational requirements.

8. Data Security

We implement appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure, including encryption and secure storage practices.

9. International Data Transfers

Your information may be processed or stored outside Pakistan if our service providers operate internationally (e.g., Shopify, Google, or payment processors). By using the Site, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in practices, legal requirements, or operational needs. Updates will be posted on this page.

11. Minors

Our website and products are intended for adults (18+). We do not knowingly collect personal information from individuals under the age of 18.

12. Contact Us

For inquiries about our privacy practices or to exercise your rights, contact us:

WhatsApp: +92 339 3701234